About
Our Services
INSPECTIONS - All done through Resicert Pty Ltd
- Building Inspections
- Pest Inspections
- Timber Inspections
- Owner Builder Warranty Inspections
- Handover Defect Inspections
- Builder Warranty Inspections
- Vendor Inspections
- Dilapidation Inspections
- Methamphetamine Inspections
CLEANING
- Commercial Cleaning
- Bond Cleaning
- Build Cleans
- Carpet and Soft Furnishings Steam Cleaning, Sanitising & Deodorising
PROPERTY MAINTENANCE
- Pool Maintenance
- General property repairs & Maintenance
- Grounds Maintenance (Gardening, Mowing Etc)
Our Philosophy
At FNQ Building & Property Services, our business philosophy is built on three core principles: professionalism, thoroughness, and client satisfaction. These principles guide our approach to every project or inspection we undertake, ensuring that we consistently deliver exceptional service to our valued clients.
Professionalism:
We believe in upholding the highest standards of professionalism in all aspects of our business. From our qualified and experienced team members to our customer service representatives, we conduct ourselves with integrity, honesty, and transparency. We strive to maintain open lines of communication, provide timely responses to inquiries, and handle every interaction with the utmost professionalism.
Thoroughness:
We are dedicated to performing comprehensive and meticulous project or inspection for every client. We understand that buying, selling and maintaining a property is a significant decision, and our goal is to provide our clients with a detailed and accurate assessment of the property's condition as well as assisting in development or maintaining of your property. Our team go above and beyond to examine all accessible areas, identify potential issues, and provide comprehensive reports that outline any findings. We leave no stone unturned in our quest to provide our clients with the information they need to make informed decisions. We will also happily assist in rectification, maintenance or ongoing annual inspections to ensure the integrity of you investment is maintained.
Client Satisfaction:
The satisfaction of our clients is at the heart of everything we do. We recognise that each client has unique needs and expectations, and we strive to exceed those expectations in every interaction. We listen attentively to our clients' concerns, address their questions, and provide expert advice and guidance throughout the inspection process or in developing a maintenance plan . Our goal is to ensure that our clients feel confident and empowered to make informed decisions about their property transactions.
By adhering to these principles, we aim to be the leading provider of building, pest and property maintenance in our region. We continually invest in our team's education and training to stay up-to-date with the latest industry standards and technologies. Our commitment to professionalism, thoroughness, and client satisfaction sets us apart and establishes us as a trusted partner in the property industry.
Our Mission
Our mission at FNQ Building & Property Services is to provide exceptional property services that ensure the safety, integrity, and longevity of our clients' investments. We are committed to delivering comprehensive assessments, timely repairs, and ongoing maintenance solutions that exceed industry standards and client expectations.
Proactive Maintenance:
We believe that proactive maintenance is the key to preserving the value and functionality of properties. We work closely with our clients to develop customised maintenance plans that address their unique needs and ensure the long-term durability of their investments. By identifying and addressing minor issues before they escalate, we help our clients save time, money, and avoid costly repairs.
Trusted Partnerships:
Building strong, trusted partnerships with our clients is at the core of our business. We value open and honest communication, actively listening to our clients' concerns, and tailoring our services to meet their specific requirements. By providing transparent pricing, reliable service, and exceptional customer care, we aim to establish long-term relationships built on trust and mutual respect.
Continuous Improvement:
We are dedicated to continuous improvement in all aspects of our business. We invest in ongoing training and professional development for our team members, ensuring they stay up-to-date with the latest industry trends, technologies, and best practices. By embracing innovation and incorporating new methodologies, we constantly strive to enhance the quality and efficiency of our services.
Community Impact:
We recognise our responsibility to contribute positively to the communities we serve. Through our commitment to sustainable practices, environmentally friendly solutions, and ethical business conduct, we aim to minimise our impact on the environment and promote the well-being of our local communities. We actively seek opportunities to give back, whether through charitable initiatives or supporting local organisations and events.
By embracing our mission, we aim to be the preferred choice for property inspection and maintenance services. Our unwavering dedication to excellence, proactive maintenance, trusted partnerships, continuous improvement, and community impact sets us apart and establishes us as a reliable and reputable leader in our industry.